We were most touched to read your moving comments. We count ourselves lucky to do the job that we do, and it's important to us that you felt reassured your mother-in-law was being well cared for during her time with us. Our household environment allows us to provide more specialist care for people with a diagnosis of dementia, and our staff are trained to use positive strategies when supporting people. Thank you for taking the time to provide us with this feedback, which I am sure will be greatly appreciated by the team.