Thank you for taking the time to review Larkhill Hall. Ideal Carehomes appreciates all feedback about our homes and we have been in contact with the Home Manager to discuss the point you have raised to ensure it is resolved fully.  She operates an open door policy and is always available to discuss any concerns which may arise, whenever you visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.