Thank you very much for sending your honest feedback for the home. As the new care provider in the home we wish to uncover all concerns and issues which relate to the care of residents, but as you rightly say above all else, our care team are to be applauded for their hard work and dedication. We will be sure to pass on your kind remarks. <br>As you might imagine, all aspects of the home are currently being reviewed,  but most importantly in regard to your comments, we are busy recruiting and training additional team members to ensure all services for residents are lifted to an excellent standard. Please take the opportunity to review the home again in 5/6 months time so that you may be able to comment on the impact of the changes Harbour Healthcare have made in the home. Kind regards