Thank you for your review. We work hard to ensure Lime Tree Court is our residents’ home so it would be unfair to not enable them to go in and out of their rooms freely. Occasionally someone may get confused and enter another resident’s room by mistake, but our team are always there to provide a helping hand and support them to where they would like to go. If you would like to discuss this further please do come and speak to me as we can, of course, look at drawing up an individual plan that works for you and your family.