We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback. We work very hard to ensure there is sufficient staffing levels at Tor-ne-dee at all times, and although on occasion staff may appear to be stretched, this is due to situations that are not always obvious to visitors.<br>If you have any further concerns the home manager would be happy to discuss them with you in person, alternatively please feel free to discuss in more detail at the next monthly relative meeting or at your individual review.