Thank you for your review and comments. We’re glad to hear that you’re happy with the care delivered and the developments to our Activities programme. While we have had many positive comments following the recent refurbishment, we understand that the décor will unfortunately not be to everyone’s tastes and addressed any complaints raised at the time. We took the decision to remove the piano as it was very rarely used and we felt the space could be better utilised to expand the seating area in our coffee shop as it’s quite popular with residents and relatives and can get busy during events like our weekly coffee morning.