Thank you for your comments, we welcome all feedback that will help us continue to improve our care services. <br><br>I just wanted to pick up on and try to address your rating on activities. The Activities team at Emberbrook offer a range of planned activities and entertainment. We have also introduced our Magic Moments recreation and activities programme to encourage well-being by concentrating in equal measure on the mind, through mental agility; the body, through fitness and mobility; and the soul, through entertainment and personal interests, continued learning and emotional engagement.<br><br>We are very fortunate that we are able to offer activities within and outside the home as Emberbrook has it’s own mini-bus. We are currently looking for a volunteer driver to help us maintain our outside trips, which we know our residents value immensely. We offer a range of exercise classes including Oomph and weekly Pilates. Unfortunately we’ve had a slight pause with our resident Pilates classes as our teacher has been ill recently. We hope to have Pilates back on our weekly schedule in no time, as this is a very popular activity. <br><br>If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime. Many thanks, Stuart King, Home Manager.