It was a delight to read of the positive experience you have had since taking the decision to place to care of your Father in the hands of our staff team at Hafan y Waun. We are proud of how the team can make such a difference, not just to the resident but also their close family. The satisfaction and assurance that your Father is being cared for during this difficult time in his life we know is paramount. We will ensure that the Manager and team are made aware of your gracious comments.