We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback. We’re sorry to hear that mealtimes did not meet your expectations. We are more than happy to accommodate later meal times if necessary and wine is available from our kitchen upon request. In terms of cleanliness, we recognise that there was a period when our housekeeping was not meeting the high standards we expect at our home.  We are pleased to confirm that this has now been resolved and a full and experienced housekeeping team is in place. Your feedback is very valuable to us and if you do stay with us again we would encourage you to feedback prior to leaving the home to ensure improvements can be made for our residents.