Thank you so much for your review, the positive comments and recommendation. We pride ourselves on spending quality time with our residents so always make sure that we have a higher staff ratio to enable us to achieve this. Our dedicated activities leader spends time delivering activities to our residents across the home and in addition, supports our care staff so that they can carry out activities in their units on a one-to-one and group basis. Caring for our residents and supporting my dedicated team are of paramount importance. I do have to spend time running our home in a practical sense, but I balance this with spending quality time with our residents and my team - and my door is always open to them and to loved ones if you would like to discuss anything further with me.