We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide, as well as the facilities, food and activities at Heather View. In regards to the difficulties your father had eating at mealtimes, I understand that the team leader has already been able to rectify this for you, but of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with. Thank you very much again for your kind feedback.