Thank you for taking the time to review Ebor Court.   Ideal Carehomes appreciates all feedback about our homes. Ebor Court has recently appointed a new Manager who is making many positive improvements in the home.  You can discuss any specific concerns you may have at any time, with the Manager who operates an open door policy and will be contacting you directly about the concerns you have mentioned above.  If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.