We have discussed the relative’s concerns with her and the resident. Due to a current investigation regarding the resident’s behaviour towards other residents, we perceive the above complaints as unreasonable and will be in further talks with the relative to solve the matter. <br>We wish to make it clear that the RMBI is committed to providing high-quality care to all our residents, whose safety and well-being is of paramount importance. The RMBI takes its responsibility for safeguarding vulnerable adults very seriously.