Thank you for your review, your feedback is helpful in improving our services. At Harley Grange we ensure to continuously review the staffing levels in the home and ensure to have the correct amount of staff for the number of Residents within the home, ensuring we can cater for all their dependency levels. All staff have regular supervisions and regular team meetings and the manager holds an open door policy for staff to come and discuss their concerns. The Home Manger endeavours to support all staff to ensure they are capable to work effectively in the home.