We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are sorry to hear the food offering did not meet your expectations. We take great care in our menu planning to offer a variety of choice. Using fresh produce our aim is always to ensure the meals we serve are pleasing on the eye. The equipment we serve the meals from should ensure both the plates and the meal itself are of an adequate temperature. We do appreciate your feedback and we will of course undertake a review our meal service at Ambleside.