Hi Laura,
Thank you for your kind words. It means a lot to us, not only as providers but also as individuals to know that we are providing a good service to your uncle. We strive every day and will continue to ensure that the care we provide to our service users is nothing short of excellence. I will ensure that I discuss this review with the home manager (Adam) and the rest of the staff team. Thank you again for taking the time to leave this review, as we have always said, if there is anything else we can help you or your family with, please do get in touch. Looking forward to seeing you again in the near future.