Home manager Leanne Carter said: “Thank you for the lovely comments about my team. I am sorry to hear your view of our activities, as we have a fantastic activities leader who, alongside the team, organises a variety of individual and group activities, many of which your mum really enjoys. Our gardens are regularly maintained and the occasional piece of litter that blows into them is always picked up. If you do have any concerns please do come and see me as I would be really pleased to talk to you.”