Thank you very much for your review, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high quality care and facilities and we are very pleased that you have a positive impression of our team and the high quality care they provide. <br><br>As you are aware, Oaken Holt is an older building which retains a myriad of period features – from stained glass and leaded windows, to parquet flooring, original fireplaces and rooms with fine high ceilings. Oaken Holt is benefitting from a substantial investment and refurbishment programme to redecorate and refresh many areas of the home including several bedrooms to ensure that our high standards of service can be fully maintained. We are striving to minimise any disruption to our residents at our home. <br><br>We always welcome the opportunity to improve, and hope that you will continue to share your suggestions with us in the home in future.