We thank you very much for the review. Although pretty positive we acknowledge your issues around laundry. We do believe you have now been shown inventory procedure and logging in and out process. The home has carried out a full audit and is happy with the laundry system going forward. A memo has been sent out to all families indicating the importance of logging in new items and putting name tags on. This was one of the areas which was confusing staff.<br><br>Many thanks.