Thank you for taking the time to complete a review card for Aberford Hall. <br>I am sorry to hear that you are unhappy with the service that was provided by the home after taking time to find a suitable home for your father.<br>We strive to achieve the kindest possible care to all of our Residents, we value all feedback received and use this constructively to move our service forward.<br>The home manager has an open door policy and holds monthly relative’s meetings and encourages  feedback from Residents and their relatives to ensure any issues or concerns are dealt with promptly.