Thank you for your very kind words Steve. We do have a great 'care' team here which includes the housekeeping, kitchen, activity, admin and maintenance staff who all contribute towards making that journey, at end of life, a little lighter for families and the resident.
It is important to us all that we not only deliver holistic person-centred care to our lovely residents, but also that family memories of those last days are meaningful and calm. Best regards to you and your family.