Thank you so very much for the fantastic and kind review that you have sent. I am so pleased to hear that your wife is looked after so very well. It is a pleasure to look after your wife and to get to know you and your extended family so very well. We have our resident forum this week if you are free to join and I would very much like to gather your opinion on how we can achieve a good or excellent on our safety and security especially. I have a staff meeting this evening and will pass on your very kind comments to them. They will be greatly encouraged. My Kindest Regards. Rebecca Archer General Manager