Thank you for taking the time to review Tall Trees and we really appreciate your feedback. At Tall Trees, we take great pride in ensuring we deliver high-quality care and facilities and we are very pleased that you have a positive impression of our team. We regularly review our procedures to ensure that our high standards of service can be provided at all times and we are pleased to confirm we have made robust improvements in this regard. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future.