Many thanks for your comments and input. <br>We strive to provide the best care and professional environment for our residents and our staff, and a new management of the home will undoubtedly see a period of transition as you note.<br>The new fixtures and fittings have already made a positive impact on the home and we will work closely together with support from head office to create a good working environment for our new and existing staff.<br>Please do feel free to raise any further concerns with me. <br>Kind regards<br>Andreea Bisceanu, Home Manager