Thank you for taking the time to provide such kind feedback.  We are very happy to have met the needs of both your mother and family. We really enjoyed getting to know your mother, whose passion for owls was great fun. She shared many fabulous stories with us and clearly had an amazing family. We greatly appreciated the family sharing their musical talents for the benefit of your mother and other residents.  The outstanding partnership with the end of life team really helped us all to support your mother to a peaceful end.. We miss her and look forward to seeing the family again when you feel ready to share your talents. “