Thank you for your comments, we welcome all feedback that will help us continue to improve our care services. Thank you for such kind words about our home, services and care support team. <br>We are sorry to hear your concerns about the food and dining here at The Albany. At The Albany, we firmly believe that when you eat well, you live well too. This is a core part of our Brighterkind philosophy of care, centring on good nutrition and the importance of mealtimes as a social occasion. We have a five-star rating from the EHO (Environmental Health Organisation) and our most recent Customer Satisfaction Survey revealed an 85% satisfaction score for our customers with food and dining. All of our food is prepared in-house and is extremely fresh. <br>We would love to invite you in for a meal with your relative if you are keen to do so. If there is anything you would like to discuss further, please contact customercare@brighterkind.com or pop into the home anytime. Many thanks, Lynn Gray Home