Thank you for your comments. We welcome all feedback that will help us continue to improve our care services. <br>We are sorry to hear about the concerns you had during your respite stay. We appreciate all comments by visitors and continually review the housekeeping services we provide at Broadway Halls. <br>All comments and suggestions are acted on and we will discuss this review with the housekeeping team to ensure all services are delivered in line with the Brighterkind ethos.<br><br>If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime. Many thanks, Denise Baker, Home Manager, Broadway Halls