Thank you very much for writing a review of Elburton Heights. The standards of care are our first priority and to hear that you consider care is delivered in a caring and dignified way is greatly reassuring. I can also assure you that since Harbour Healthcare has taken over the home as providers of care, a programme of redecoration has been put in place and is well and truly underway. As you can appreciate, it is not always easy to decorate bedrooms when they are occupied and with this being such a popular home there is not always the opportunity to move residents to empty rooms while bedrooms are being 'made over'. But, we will get round to all rooms and decorate, with new flooring and furniture as well, if necessary, but the process is not always as quick as it might be, so apologies for that. Kind regards