Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We would like to thank you for your positive comments about your experience visiting the Yew Trees Care Gome and in particular your comments about our staff.
We would like to apologise for occasions where there has been a lack of paper products and towels in your Grandmothers room.
We have now put in procedures to ensure that stocks of such items are available at all times and are stored appropriately. We would like to thank you for bringing the matter to our attention.
The Home Manager has an open door policy; please feel free to call in anytime to discuss any concerns you may have.