Dear Ms Claremont<br><br>Thank you for your review of Brookvale House, I am glad that your father has settled into is new environment and has enjoyed his time at Brookvale House.<br>I note that you currently find the Food/Drink and the Activities only satisfactory, and I am happy to arrange a meeting with you and our Care Manager to discuss where improvements can be made in these areas.<br><br>Thank you for your high praise if the quality of care and staff at the Home, I will let them know about your kind words that you have said.