Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.<br>You have highlighted concerns about the food on offer at the home, and we apologise if we have fallen short of the high standards we aspire to.<br>Each home has its own dedicated catering team, who prepare all meals using fresh, raw, ingredients.  We regularly audit our dining experience to ensure the food is produced and served to a high standard, this includes a tasting of the dishes prepared.<br>Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most.<br>You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs. <br>The health, well-being, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.