Thank you for your positive comments and scores for the care we provide your mother at Cairdean House. We are sorry to hear there have been some issues with your mother's hearing aids and spectacles. Extra time is set aside for a thorough handover between shifts, however, we are grateful for this constructive feedback and will endeavour to ensure that this does not happen again. <br>The home manager, Michelle, will put a checklist in place for your mother to ensure that her hearing aids and spectacles are always in place. Thank you again for taking the time to share your views, your feedback is important to us. <br>If you have any further concerns, please contact the home manager who would be happy to meet with you to discuss in more detail.