Thank you for taking the time to submit a review.  We are pleased that your friend is settling into the home and hope that you continue to enjoy your visits to him.  In terms of your comment regarding the décor of the bedroom, it is our practice to encourage residents to personalise their rooms as they would like, with pictures and even small items of furniture.  In this case, your friend’s family did bring along various personal possessions, including pictures but he himself decided he would prefer to leave the walls bare for the time being.  Obviously, if that should change, we will be delighted to go along with his wishes and provide whatever assistance is required.  <br>With regard to your second comment, please be reassured that our residents’ wellbeing is always our top priority, and team members interact and engage with them throughout the day in different ways.  I have, however, shared your comment with my colleagues and appreciate you bringing this to my attention. <br>Should you have any further comments or queries, please do not hesitate to discuss these with me when you are visiting.