Thank you for your kind words and comments about Leeming Bar Grange. We welcome all feedback that will help us continue to improve our care services.<br> <br>At Leeming Bar Grange,  we strive to provide individual personalised care that each one of our residents deserves by working to the levels in the ‘CHESS tool’, ensuring that there is always the correct, safe number of staff working at one time in our home. <br> <br>Our recent relative’s meeting was very positive and we are currently in the process of recruiting to posts as soon as it is practicable.<br> <br>If there is anything at all you would like to discuss further, I operate an open door policy and you are of course welcome anytime to continue this discussion on a personalised basis. Alternatively, you can contact customercare@brighterkind.com.<br> <br>Linda Stephens, Home Manager