Thank you for taking the time to review Cranmer Court, we really appreciate your feedback. We are delighted both you and your relative have found the care and the staff at Cranmer Court to be ‘really good’ during your stay. Unfortunately we have had issues with our lifts and apologise for any inconvenience this may have caused. The faults have been dealt with and both our lifts are now in working order. If you would like to discuss any matters with our home manager her door is always open and relatives are welcome to see her at any time.