Thank you for the feedback, it is good to see that you rate most aspects of our service so well.  I apologise that you have not found the activity provision to be of an acceptable standard and I can assure you understand the importance of this in our home.  We have recently recruited a new member of staff to our team, so I am confident this will not be an issue going forward.  Please feel free to come and see me at any time, but thank you for taking the time to review Beaufort Grange