We are delighted with the positive comments and scores for the care and support we provide and we are grateful for your constructive feedback. We recognise that there has been some staff turnover over at the home, however, this has improved in recent months, as has our use of agency staff, and we now have a strong, stable team in place. We are also doing as much as we can to keep staff within the same suite, thus providing continuity of care. We do provide a full and varied activity programme for residents and we are always looking for ways to improve our offering. Our lifestyle team will be working closely with each resident over the coming months to understand what new activities they would like to see incorporated in the programme. Your feedback is important to us so if you have any further suggestions to help with this, please do pass these on to the home manager.