Thank you for your review, I am sorry to hear your experience of Westvale is not as we would have wanted. Westvale continuously reviews its staffing in relation to dependency of our residents, currently Westvale is one of the highest staffed homes in the area. We have had a gap in our activities, which we have now filled with a full time activities coordinator. I can understand how this has impacted on life in the home, however our coordinators have lots planned for the residents at Westvale, including our Open Day on 16th June.