Dear Elieen<br><br>Thank you very much indeed for your glowing feedback concerning the care that we are providing for your mother. Our team are committed to ensuring that our residents receive quality care and we are pleased that you, your family and your mother are happy with what we have been able to offer.<br><br>We are delighted that you have rated us excellent across all measures and our dedicated team are thrilled with this review showing your appreciation for all that we do. Thank you.<br><br>Kind regards