Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
I am very sorry that the activities had not been to a high standard on this day. I have investigated your concerns with the team at County Homes. It was confirmed that during a previous refurb the shelving was taken down and then it was not fixed back up again. The nurse confirms that when you spoke to her that day, she went and purchased a shelf herself, which was put up by our Maintenance man on that same day. Thank you for purchasing the musical films. Our Home Manager would like very much to refund your expense.
Thank you for your compliment regarding our Activity Co-ordinators, I will be sure to pass on this compliment.
If I can be of any further assistance, please do not hesitate to contact me, Andrea Nicholson Area Director