We are grateful for your constructive feedback of all aspects of care within Skylark House and we are delighted with the positive comments and scores. We are sorry to hear the food offering did not meet your expectations on this occassion. There was a relief chef working during the week of the stay, however this should not prevent us from delivering the meal time service that you expected. We can confirm that we have a new permanent chef on site to prevent this from happening again in the future.
We do appreciate your feedback and we will of course, undertake a review of our meal time service at Skylark House and why this has not happened on this occasion.