Thank you for taking the time to provide us with this feedback. We value your comments and strive to achieve good quality care for all of our residents. The Rowans is due to have a refurbishment within the near future, which will include the communal areas for our residents so they have a restful and relaxing environment. We do have a cleaning schedule which is monitored daily by the home manager, and we will ensure that this is being adhered to at all times. Fluids are provided throughout the day and night and there are also additional fluids available in all communal areas. We also monitor residents fluid intake and output to ensure that they are receiving the right amount of fluids on a daily basis, which is again monitored daily by the home manager.