Hi David,
Thank you for your input and support.
It is certainly true that all new homes have "teething problems", luckily ours have been very few.
We are continuing to build our staff team to accommodate all the new residents that are choosing to stay at Mearns House and we are doing this with the assistance of our residents and relatives who support us through the interview process.
We love having your mum here and she has settled really well and has made quite a few new friends with both the residents and the staff.
Onwards and Upwards and I look forward to seeing you on your next trip "Up North", bring the good weather with you and drive safely!