Sorry to hear that we didn’t line up to your expectations. It’s good to hear your feedback and it would be great to be given the opportunity to chat through your concerns if you feel able to pop in to see me. The team pride themselves on their excellent service and regularly receive superb feedback from family and visitors to our home. They will be very saddened to hear your comments, so if you can pop in, we would really like to try to understand where we have gone wrong.  <br>We are quite surprised to see the feedback about food and drink. Our chef has received a number of accolades for his food and we hear nothing but positive feedback from residents, so we are really surprised that you didn’t enjoy what was on offer. If there isn’t something you feel like having on the menu, the chef will rustle up something that really grabs your fancy. The menu offers fresh, seasonal options and has a range of alternatives available. It’s very rare that we can’t find something you like. However again, my door is always open – please feel free to pop in to have a chat. <br> <br>All the very best to you both. <br>Sue – Home Manager, The Lawns.