Dear Linda,

Thank you for your valuable feedback. We are very sorry to read that you are unhappy with the level of service provided at Kingfisher. We are always striving to improve and raise the quality of care we offer to our residents so your feedback is appreciated and we hope that these matters have now been addressed to your satisfaction.

However, if you do have any ongoing concerns please do not hesitate to contact our home manager who will be more than happy to assist you. Westgate Healthcare.