Thank you for your feed back. I am sorry to hear that you had this experience. The home do have supplies of incontinence products and they are frequently used by staff and not always relying up on what is brought by relatives.<br>At Reigate Beaumont majority of residents have capacity to make decisions about where to spend their time, including meals, social activities etc. Also we have four communal lounges for residents to relax if they wish to do so.