Thank you for the positive review. Any feedback is vitally important to us. We always aim for residents and relatives experiences meet their satisfaction. We have highly skilled and caring staff, some have originated from different places, bringing with them a wealth of knowledge, good experiences, and cultures. Most residents find their company comforting and reassuring during one to one and when they become involved with meaningful activities that would suit their individual needs and interest. Three various entertainers are coming to St Clare's to perform in August and I hope that you find the time and join your wife to attend each performance and hopefully draw everyone’s interest and enjoyment. The organisation continues to explore ways in developing other means of engaging communication, not only focusing on the verbal but through other more effective nonverbal means. Thank you as well for accepting our invitation this month to discuss the progress of your wife’s condition since coming to us in February.