We really appreciate your feedback and are delighted to hear that you find the care at Hillside very good and the staff are friendly, approachable and knowledgeable. <br>We are sorry if you have had some minor issues at the home but delighted that these have been resolved to your satisfaction. We always welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future, our home manager’s door is always open if you wish to discuss any aspects of your relative’s care.