Thank you very much for your comments regarding your father’s care at Colne View and positive scores around the care team and facilities. It is great to know that he has settled in well. We appreciate your comments about the food; the chefs pride themselves on producing fresh, seasonal and nutritious meals every day for residents and aim to ensure that personal preferences and appetites are catered for. We continue to look for ways to improve our meal time service and take feedback from regular relative meetings very seriously.
With regards to activities, the lifestyle team support residents to continue with their own hobbies and interests, with daily activities that residents can choose from. We recently took several residents on an outing to Brightlingsea and there are regular visits outside of the home planned across the year.
Our team are always keen for feedback and suggestions, so please do let us know of any ideas so that we can continue to provide the very best care for your loved one.