Dear Lesley
Many thanks for completing a review, it is always useful to get feedback to help us improve. I note your concerns and appreciate all your comments, I would be happy to meet with you to discuss these further and get specific feedback if that would be useful to you.
To provide reassurance, I can confirm that staff in the home have undergone a robust recruitment process and we do focus on life skills, experience and attitude and diversity for all roles. Staff training in dementia care is paramount and we also have a dementia champion within the home and work in line with Scotland’s Dementia Strategy and framework. Airthrey has recently been undertaking an Excellence project which involves Dementia care and has been involving the community in this – we would be delighted if you would like to join us in this venture.
Many thanks